Last updated: January 23, 2026
Dhamsells (“we”, “us”, “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details and purchase history
Payment Information
Payments are processed securely by third-party payment processors such as Stripe and PayPal.
We do not store or have access to your full payment card details.
Technical & Usage Information
- IP address
- Browser type and device information
- Pages visited and interactions
- Referring URLs
This information is collected through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide order updates, shipping notifications, and customer support
- Communicate with you about your purchases
- Improve our website, products, and services
- Analyze traffic and performance
- Deliver relevant advertising and marketing communications where permitted by law
3. Marketing Communications
You may receive transactional communications related to your orders, such as confirmations and shipping updates.
Where permitted by applicable law, you may also receive marketing communications from us.
You can unsubscribe from marketing emails at any time using the link provided in each message.
We use Brevo for email communications and may use SMS services in the future.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable essential site functionality
- Analyze website traffic and usage
- Support advertising and remarketing campaigns
We may use tools such as Google Analytics (GA4), Meta (Facebook) Ads, Google Ads, and Microsoft Ads.
You can control or disable cookies through your browser settings, although some site features may not function properly as a result.
5. Sharing Your Information
We may share your information with trusted third parties only as necessary to operate our business, including:
- Payment processors
- Shipping and logistics partners
- Marketing and analytics service providers
- Website hosting and technical service providers
- Legal or regulatory authorities when required by law
We do not sell your personal information.
6. International Data Processing
Dhamsells operates internationally. Your information may be processed or stored in the United States or other countries where our service providers are located.
We take reasonable steps to ensure that international data transfers comply with applicable data protection laws.
7. Data Retention
We retain customer and order information as long as necessary to:
- Fulfill orders
- Maintain business and financial records
- Comply with legal and regulatory obligations
- Resolve disputes and enforce our policies
8. Data Security
We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information, subject to legal and operational requirements
- Opt out of marketing communications
To make a privacy-related request, please contact us using the details below.
10. Children’s Privacy
Our website and products are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate action.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective upon posting.
Continued use of our website constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
📧 Email: hello@dhamsells.com
⏱ Response time: Within 24–48 business hours
