Your pillow goes warm by midnight.
That is not you.

It does not stay refrigerator-cold, and anything claiming otherwise is overselling. What it does is stop trapping the heat your head produces, so you are not turning it over at 3am looking for the cold side.

It depends how you sleep. Side sleepers need enough height to keep the neck level with the spine; front sleepers usually need less. Medium-firm suits most back and side sleepers, which is why we stock it.

The covers come off and go in the machine. The foam core should be spot-cleaned and aired rather than soaked, which is true of every memory foam product regardless of what the label promises.